So, how does it actually work?
We know you’re busy, so we’ve made working with us really simple. And we do all the legwork. Promise.
Here’s how it works in practice.
- We create an annual plan for each area of your business
A plan? Sounds complicated. But your account manager does it every day and they know how to create one that works for you. A quick chat over a coffee about your business is all it takes – we’ll do the rest.
- We put together smart features that deliver the results you want
Whatever your goals, we can help you achieve them with clever features and without sacrificing profitable revenue. We’ll put together proposals that work with your margins and deliver in spades.
- We create a belter of a campaign
We weren’t kidding when we said we do all the legwork. If you’ve ever booked even a basic advert in a newspaper, you’ll know that there’s loads of faff involved. Not with us.
We’ll pull together all the details we need for your campaign. Remember that coffee we had earlier? That’s when we did it.
Once you’re happy with everything, the rest of our team goes to work writing warm, witty copy, getting images that show your business off in its best light and pulling it all together so all you need to do is final checks and we’re good to go!
- We train your team
Before your feature goes live, we’ll take your team through everything they need to know.
From training your front of house staff on how to make the most of the new customers who’ll be coming through your doors through upselling and just giving them an incredible time, to giving you advice on how to understand the amazing data you’ll have access to on itison HUB, your host services manager will be with you every step of the way.
- We launch your campaign
Your business lands in our members email inboxes first thing in the morning, and whether they’re just waking up or they’re already on their way to work, they’ve already received the best email they’ll get all day.
Thousands of people are looking at your brand and sharing with their friends.
itison HUB kicks in and we show you purchaser demographics in real time. Ever wondered where your customers live? Or how old they are? Wonder no more – we’ll tell you.
- Your new customers start arriving!
Here’s where you come in.
Your team show off your business, give your new customers a great experience and make sure to offer extras – remember, our members have already paid so they’re in the mindset to pay a little bit more to make it even more amazing.
When they come through your doors you’ll have all the tools you need in one simple app to keep track of what they do – from when they redeem to how much they spend on top of their voucher, you’ll have all the information at your fingertips.
- We give you clear, actionable reporting
- We’ll ask your new customers how it was and you’ll get honest, private feedback that you can use to improve your business and train your team
- You can see what your customers have spent on top of your voucher – remember they’ve pre-paid, so they’re more likely to spend more
- You get weekly reports detailing all the activity on your feature with options for everyone on the team from the business owner to your front-of-house team
- Once your feature concludes we’ll already be starting on the next one (remember that plan?), but you’ll have:
- Loads of new customers who love you and will return because your team did a brilliant job showcasing your offering
- A big cheque from us giving you a powerful revenue injection – actually, several throughout the life of your campaign and you can track exactly when and how much you’ll be paid through itison HUB
- Incredible brand awareness through our email and social media
- And you’ve likely only paid a few percent in commission – if anything – to itison taking non-redemptions into account (which we pay you for… money in your pocket without lifting a finger!)
And last, but not least, we’ll come and give you a cuddle. We’re behind you every step of the way, and we’re here to make your job easier. And your business more successful.
Want to chat? We’ll buy you the coffee we mentioned in step 1, and that’s all you need to do until we’re sending customers your way (and you already know how to take it from there.)
Drop us a line below or give us a call and we’ll get started.